These Terms of Service (“Terms”) govern your use of Toferon, an operations platform for service businesses provided by Sholar Solutions LLC (“we”, “us”). By creating a workspace or using Toferon, you agree to these Terms.
1. Your account and workspace
You must provide accurate information when creating an account and keep your credentials secure. You are responsible for activity that occurs under your account. Each workspace has an owner who controls its settings, team membership, and data.
2. Your customers and your data
The client records, quotes, invoices, schedules, and other business data you store in your workspace belong to you. We process that data only to operate the service on your behalf. You are responsible for having the right to store and use the personal information of the customers you add, and for complying with laws that apply to your business.
3. Acceptable use
- No unlawful, deceptive, or fraudulent activity.
- No attempts to access other workspaces’ data or probe the platform’s security.
- No sending spam or unsolicited bulk messages through the service.
- No reselling or sublicensing the service without our written consent.
We may suspend or terminate workspaces that violate these rules.
4. Subscriptions and fees
New workspaces start with a free trial of every feature — no card required. Paid plans are billed monthly in advance through Stripe at the prices shown on our pricing page. You can change or cancel your plan at any time from Settings; cancellation takes effect at the end of the current billing period, and your data remains exportable. We will give workspace owners advance notice of any price changes.
5. Payments you collect
Online payments from your customers are processed by Stripe through your own Stripe account. Your relationship with Stripe is governed by Stripe’s terms; we never see or store full card details. You are responsible for the accuracy of the invoices you issue and for any refunds or disputes with your customers.
6. Messages sent on your behalf
Toferon sends emails and (on eligible plans) text messages to your customers at your direction — quotes, invoices, reminders, review requests, and “on my way” notices. These are transactional messages about work your customer has engaged you for. You are responsible for having the right to contact the people you add and for complying with messaging laws that apply to you; the service must not be used for marketing blasts or unsolicited outreach. AI-drafted text is a suggestion — review it before it is sent.
For text messages: message frequency varies with service appointments, and message and data rates may apply depending on the recipient’s carrier and plan. Recipients can opt out at any time by replying STOP to any message or get assistance by replying HELP; opt-outs are honored automatically. Mobile numbers and messaging consent are never sold or shared with third parties for their marketing purposes.
7. Availability and support
We work to keep Toferon available and your data safe, but the service is provided “as is” without warranties of any kind. We may modify or discontinue features with reasonable notice. Support is available at [email protected].
8. Limitation of liability
To the maximum extent permitted by law, Sholar Solutions LLC is not liable for indirect, incidental, or consequential damages, or for loss of profits, revenue, or data, arising from your use of the service. Our total liability for any claim is limited to the amount you paid us for the service in the twelve months before the claim arose.
9. Termination
You can stop using Toferon and request deletion of your workspace at any time. We may terminate or suspend access for violations of these Terms. Upon termination we will, on request, provide a reasonable opportunity to export your data.
10. Changes to these Terms
We may update these Terms from time to time. If a change is material we will notify workspace owners by email or in the app before it takes effect. Continued use after a change means you accept the updated Terms.